1. Introduction

Soul Farm Algarve ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use and store your information when you visit our website or make a booking with us.

Our website is soulfarmalgarve.com, operated from Casa Rochinha-Picão, Aljezur 8670-158, Portugal.

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2. What Data We Collect

We may collect the following personal data:

• Name

• Email address

• Nationality

• Booking details (dates, accommodation type, group size)

• Communication history (emails, WhatsApp messages)

• Website usage data (via Google Analytics)

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3. How We Collect Your Data

We collect data when you:

• Fill in a contact, booking, check-in or check-out form on our website

• Send us an email or WhatsApp message

• Subscribe to our newsletter

• Visit our website (automatically, via cookies and Google Analytics)

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4. How We Use Your Data

We use your personal data to:

• Process and manage your booking

• Communicate with you before, during and after your stay

• Send you newsletters and updates about Soul Farm Algarve (only if you have opted in)

• Improve our website and services through analytics

• Comply with legal obligations

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5. Google Analytics

Our website uses Google Analytics to understand how visitors use our site. This tool collects anonymised data about your visit (pages visited, time spent, device used) via cookies. No personally identifiable information is shared with Google.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on: tools.google.com/dlpage/gaoptout

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6. Mailchimp

We use Mailchimp to manage our newsletter and email communications. If you subscribe to our mailing list, your name and email address will be stored in Mailchimp. You can unsubscribe at any time by clicking the unsubscribe link in any email we send you.

Mailchimp's privacy policy is available at mailchimp.com/legal/privacy

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7. Cookies

Our website uses cookies to improve your browsing experience. You can manage your cookie preferences at any time via the cookie banner on our website or through your browser settings.

For more information on how we use cookies, please refer to our Cookie Policy.

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8. Data Sharing

We do not sell or share your personal data with third parties, except where necessary to provide our services (e.g. Mailchimp for email communications) or where required by law.

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9. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes described in this policy. Booking data is retained for a minimum of 5 years in accordance with Portuguese tax law.

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10. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent at any time

• Lodge a complaint with the Portuguese data protection authority (CNPD) at cnpd.pt

To exercise any of these rights, please contact us at info@soulfarmalgarve.com

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11. Data Security

We take appropriate measures to protect your personal data against unauthorised access, loss or misuse. All data is stored securely and access is limited to those who need it to manage your booking or communication.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.

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Last updated: July 2026 Soul Farm Algarve — info@soulfarmalgarve.com